Rooftop Slushie Terms of Service

Welcome to Rooftop Slushie by Teamblind! Rooftop Slushie is an online platform made and operated by Teamblind, Inc. where people can gain and share knowledge, fostering its users to learn from the other users.

The following terms and conditions (these "Terms of Service") set forth the agreement (the “Agreement”) between you, a User (see 3.14) and Teamblind Inc. (“Teamblind,” “we,” “our” or “us”). They govern the Users’ access to and use of the Rooftop Slushie website, including any content, functionality and services offered on or through www.rooftopslushie.com (the “Site”) (collectively, "Rooftop Slushie").

  • The Mission of the Rooftop Slushie
    Rooftop Slushie’s mission is to empower its users of the Site (the “Users”) to obtain and share knowledge by connecting people all around the world in exchange of rewards for worthy information.
  • Using the Rooftop Slushie
    • Who Can Use It.Use of Rooftop Slushie by anyone under 13 years of age is prohibited. A User represents that he/she is at least the age of majority in the jurisdiction where the User lives or, if the User is not, the User’s parent or legal guardian must consent to this Terms of Service and affirm that they accept this Agreement on the User’s behalf and bear responsibility for the User’s use.
    • Registration. When Users set up a profile on the Rooftop Slushie, the Users will be asked to provide certain information about themselves. Users agree to provide us accurate information, when Users create Users’ account on the Rooftop Slushie. We will treat information Users provide as part of registration in accordance with our Privacy Policy. Users should take care in maintaining the confidentiality of the Users’ password.
    • Privacy Policy.Our privacy practices are set forth in our Privacy Policy. By use of the Rooftop Slushie, Users agree to accept our Privacy Policy, regardless of whether one is a registered user.
    • Termination. A User, may close the User’s account at any time by going to account settings and disabling the User’s account. We may terminate or suspend a User’s Rooftop Slushie account if the User violates any Teamblind policy or for any other reason.
    • Changes to the Rooftop Slushie. We are always trying to improve the Users’ experience on the Rooftop Slushie. We may need to add or change features and may do so without notice to the Users.
    • Feedback. We welcome any User’s feedback and suggestions about how to improve the Rooftop Slushie. Feel free to submit feedback at help@rooftopslushie.com. By submitting feedback, Users agree to grant us the right, at our discretion, to use, disclose and otherwise exploit the feedback, in whole or part, freely and without compensation to the Users.
  • Key Terms
    • “Dispute” means a disagreement experienced during an Order between a Requester and a Provider on Rooftop Slushie.
    • “Order” means the formal agreement of service between a Requester and a Provider after a Proposal is accepted by the Requester from Project Page.
    • “Payment Services Provider(s)” are service providers that provide payment services to Requesters and Providers in connection with the Rooftop Slushie, including with respect to collection of funds from Requesters in connection with the purchase of services, remittance and withdrawal of funds to Providers in connection with completed Projects, and the holding of funds in connection with Sales Balances.
    • “Payment” is the money amount a Requester pays to Rooftop Slushie upon placing an Order.
    • “Project” means a service request created by a Requester, viewable to public or selected users.
    • “Project Page” is where Requesters and Providers communicate with each other in connection with an ordered Projects.
    • “Proposal” means an offer that a Provider can submit in response to available Projects created by Requesters.
    • “Provider” means a User who offers Proposals to Requesters and performs services on Rooftop Slushie.
    • “Requester” means a User who creates Projects and purchase services on Rooftop Slushie.
    • “Revenue” is the money amount a Provider earns from a completed Order. Revenue becomes Sales Balance after Safety Clearance (see 3.a.xi. “Sales Balance” and 3.a.xii. “Safety Clearance”)
    • “Sales Balance” is the Revenue made upon Safety Clearance from completed orders for Providers to withdraw.
    • “Safety Clearance” is the 7-day-transactional process(es) of settling pending transactions between the Requester and the Provider. Safety Clearance is triggered after the completion of Order shown as the Order is marked as complete on the Site.
    • “Service Fees” are the fee(s) Users pay on Rooftop Slushie for using the Site’s services
    • “User(s)” refer to those who enrolled on the Rooftop Slushie, and User may either be Provider or Requester.
    • “User Generated Content ("UGC")” refers to all content(s) created and/or uploaded in the Site by Users as opposed to other content(s) created and/or uploaded by Rooftop Slushie.
  • Our Services
    • Requesters
      • A User may not offer direct payments to Providers using payment systems outside of the Rooftop Slushie system.
      • Rooftop Slushie retains the right to use all publicly published delivered works for Rooftop Slushie marketing and promotional purposes.
      • Requesters pay Rooftop Slushie to create a project. Rooftop Slushie partners with Payment Services Providers for purposes of collecting payments from Requesters, transferring such payments from Requesters to Payment Services Providers, and holding funds in connection with Rooftop Slushie Balances. All payments services in connection with the collection of funds on the Rooftop Slushie are performed by Rooftop Slushie’s Payment Services Providers.
      • Projects may be created by paying with one of Payment Services Providers (i.e., credit card or PayPal).
      • Service Fees are added at the time of payment where a Requester can review and accept the total amount required to pay. Service Fees cover administrative fees. As of May 2019, the current Service Fees assessed to the total payment amount are 5% on payments. Service Fees are non-refundable. Funds returned to the User’s original payment method from cancelled Orders will not include Service Fees paid.
      • A User may not offer Providers to pay, or make payment using any method other than through the Site. In case a User has been asked to use an alternative payment method, please report it immediately to the Rooftop Slushie’s Customer Support (the “Customer Support”) here.
      • To protect against fraud, unauthorized transactions (such as money laundering), claims or other liabilities, payment information in connection with withdrawals is collected by either Rooftop Slushie or Rooftop Slushie’s Payment Services Providers. Payment Services Providers may also collect such other information as necessary for purposes of processing withdrawal payments. Rooftop Slushie is not exposed to the payment information provided to Payment Services Providers, and this information is subject to the privacy policy applicable to the Payment Service Provider.
      • By using any payment method and/or providing payment details for making payments on Rooftop Slushie, a User represents and warrants that: (a) the User is legally authorized to provide such information; (b) the User is legally authorized or have permission to make payments using the payment method(s); (c) if the User is an employee or agent of a company or person that owns the payment method, the User is authorized by that company or person to use the payment method to make payments on Rooftop Slushie; and (d) such actions do not violate any applicable law.
    • Providers
      • Providers offer Proposals to Requesters in response to Projects that are created by Requesters on Rooftop Slushie.
      • Each order a Provider successfully completes accredits the Provider’s account with a net revenue of 70% of the purchase amount.
      • If an Order is cancelled (for any reason) by the Requester during the time period between a) the Requester places the Order and b) a Provider posts his/her proposal but before makes a withdrawal of Sales Balance is made, the Payment will be refunded to the Requester.
      • Revenues are only made available for withdrawal following Safety Clearance.
      • Providers may withdraw their revenues using Rooftop Slushie’s withdrawal option (see Section 3.d. Withdrawing Revenues regarding payment terms).
      • The Provider's rating is calculated based on the order reviews posted by Requesters.
      • For security concerns, Rooftop Slushie may temporarily disable a Provider’s ability to withdraw revenue to prevent fraudulent or illicit activity. This may come as a result of security issues, improper behavior reported by Users, or associating multiple Rooftop Slushie accounts to a single withdrawal Provider.
      • Appointment as Limited Payment Collection Agent: Provider appoints Rooftop Slushie as Provider’s limited authorized payment collection agent solely for the purpose of accepting payments (via its Payment Services Provider, if applicable) from Requester, and remitting those payments to Provider. Provider agrees that payment from Requester to Rooftop Slushie shall be considered the same as payment made directly to Provider. Requester’s payment obligation to Provider will be satisfied upon receipt of payment by Rooftop Slushie (or its Payment Services Provider, as applicable), and Rooftop Slushie (via its Payment Services Provider, as applicable) is responsible for remitting the funds to the Provider in the manner described in these Terms of Service. In the event that Rooftop Slushie (via Payment Services Provider) does not remit any such amounts to Provider, the Provider will have recourse only against Rooftop Slushie and not the Requester directly. Provider agrees that Rooftop Slushie may describe or otherwise reflect the terms contained herein in any terms of service, receipts, disclosures, or notices including, but not limited to, receipts provided to Providers that Rooftop Slushie may deem necessary or prudent.
      • Rooftop Slushie Platform partners with Payment Services Providers for purposes of collecting payments from Requesters, transferring such payments from Requesters to Providers, and holding funds in connection with Sales Balances. All payment services in connection with the withdrawal of Sales Balances are performed by Rooftop Slushie’s Payment Services Providers.
    • Projects
      • Requesters are allowed to create a Project.
      • Projects created on Rooftop Slushie are UGC.
      • Projects may be subject to warning or be removed by Rooftop Slushie for violations to these Terms of Service (see 12. Violations). The examples of Projects that are subject to warning are as follows;
        (a) Projects misleading to Providers
        (b) Projects asking to prepare academic works on behalf of Requesters
        (c) Projects at extremely low quality
      • Projects that are removed for violations mentioned above, may result in the suspension of the Requester’s account.
      • Projects that are removed for violations are not eligible to be restored or edited.
      • Projects may be removed from our Search feature due to poor performance and/or User misconduct.
      • Projects may include pre-approved website URLs contained within the Project description and attachments. Projects containing websites promoting content, which violates Rooftop Slushie’s Terms of Service, will be removed.
      • Statements on the Project Page that undermine or circumvent these Terms of Service are prohibited.
      • Requesters may price their Projects at a base price over $5.
    • Orders
      • Basics
        • Providers who participate in a Project must deliver completed files and/or proof of work using the Answer Now button (located on the Project Page).
        • Using the Answer Now button may not be abused by Providers to circumvent Order guidelines described in this Terms of Service. Using the “Answer Now” button when an Order was not fulfilled may result in a cancellation of that Order after review, affect the Provider’s rating and result in a warning to Provider.
        • An Order is marked as Completed after the Order is marked as Delivered and then rated by a Requester. An Order will be automatically marked as Completed if not rated and no request for modification was submitted within 3 days after marked as Delivered.
        • We encourage our Requesters and Providers to try and settle conflicts amongst themselves. If for any reason this fails or if a User encounters non-permitted usage on the Site, the User can contact Rooftop Slushie's Customer Support for assistance here.
      • Handling Orders
        • Providers are required to meet the delivery time Requesters specified when creating projects. Failing to do so will allow Rooftop Slushie to cancel the Order and may harm the Provider's status.
        • Providers must send completed files and/or proof of work using the Answer Now button (located on the Project Page) to mark the Order as Delivered.
        • Users are responsible for scanning all transferred files for viruses and malware. Rooftop Slushie will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.
        • Requesters may ask a review to Rooftop Slushie while an Order is marked as Delivered if the delivered materials do not match the requirements specified when creating the project.
      • Feedback Reviews
        • Feedback reviews provided by Requesters while completing an Order are an essential part of Rooftop Slushie's rating system. Reviews demonstrate the Requester's overall experience with the Providers and their services. Requesters are encouraged to communicate to the Provider any concerns experienced during their active Order in regard to the services provided by the Provider.
        • Leaving a Requester's feedback is a basic prerogative of a Requester. Feedback reviews will not be removed unless there are clear violations to our Terms of Service.
        • To prevent any misuse of our Feedback system, all feedback reviews must come from legitimate sales executed exclusively through the Rooftop Slushie platform from Users within our community. Projects arranged, determined to artificially enhance Provider ratings, or to abuse the Rooftop Slushie platform with payments from additional accounts, will result in a permanent suspension of all related accounts.
        • Feedback comments given by Requesters are publicly displayed on a Provider’s profile page. Requesters have the option not to include a comment, but still rate the service.
        • Withholding the delivery of services, files, or information required to complete the Project with the intent to gain favorable reviews or additional services is prohibited.
        • Confirmation and posting a review: Once work is delivered, the Requester has three days to confirm. If no confirmation is submitted within the period, the Order will be considered completed.
        • Requesters are allowed to leave reviews on Orders up to 15 days after an Order is marked as complete. No new reviews may be added to an Order after 15 days.
        • Providers may not solicit the removal of feedback reviews from their Requesters through mutual cancellations.
    • Withdrawing Sales Balance
      • As a Provider, to withdraw your Sales Balance, you must have an account with at least one of Rooftop Slushie's Payment Service Providers for the withdrawal method. All Sales Balances eligible for withdrawal will be held on your behalf at an account with Rooftop Slushie’s one of Payment Services Providers. All payment services, including withdrawal services will be provided by Rooftop Slushie’s Payment Services Providers.
      • User’s Rooftop Slushie profile can be associated with only one account from the Rooftop Slushie withdrawal method. A Payment Service Provider withdrawal account can be associated with only one Rooftop Slushie profile.
      • Sales Balance is only made available for withdrawal following Safety Clearance.
      • To withdraw the available Sales Balance, the Provider must click on the designated withdrawal provider to initiate withdrawal.
      • Withdrawal of Sales Balance can only be made in the amount available to User.
      • Withdrawal fees for Sales Balance may vary depending on the Payment Services Provider’s withdrawal method.
      • Withdrawal of Sales Balance is final and cannot be undone. We will not be able to reverse this process once it has begun.
      • Method of withdrawal of Sales Balance
        Method Fee Service availability
        Withdraw to User’s Payment Services Provider account (e.g., User’s PayPal account) 2% of the sum withdrawal amount up to $1* For a list of the Payment Services Provider’s services (e.g., PayPal services) by country click here
        * Additional fees may apply based on User’s location and currency.
  • User Generated Content (“UGC”) Provision
    • Rooftop Slushie does not check UGC for appropriateness, violations of copyright, trademarks, other rights or violations. We invite everyone to report violations together with proof of ownership as appropriate. Reported content(s) of violation may be removed or disabled.
    • Ownership. User, or User’s licensors, as applicable, retains ownership of the copyright and other intellectual property in UGC, subject to the non-exclusive rights granted to us below.
    • License and Permission to UGC.
      • By submitting, posting, or displaying UGC on the Site, a User grants Teamblind and its affiliated companies a nonexclusive, worldwide, royalty free, fully paid up, transferable, sublicensable (through multiple tiers), license to use, copy, reproduce, process, adapt, modify, create derivative works from, publish, transmit, store, display and distribute, translate, communicate and make available to the public, and otherwise use UGC in connection with the operation or use of the Site or the promotion, advertising or marketing of the Site or our business partners, in any and all media or distribution methods (now known or later developed). A User shall agree that this license includes the right for Teamblind to make UGC available to other companies, organizations, business partners, or individuals who collaborate with Teamblind for the syndication, broadcast, communication and making available to the public, distribution or publication of UGC on the Site or through other media or distribution methods. This license also includes the right for other Users to use, copy, reproduce, adapt, modify, create derivative works from, publish, transmit, display, and distribute, translate, communicate and make available to the public UGC, subject to our Terms of Service.
      • A User shall acknowledge and agree that Teamblind may preserve UGC and may also disclose UGC and related information if required to do so by law or in the good faith belief that such preservation or disclosure is reasonably necessary to: (a) comply with legal process, applicable laws or government requests; (b) enforce these Terms of Service; (c) respond to claims that any of UGC violates the rights of third parties; (d) detect, prevent, or otherwise address fraud, security or technical issues; or (e) protect the rights, property, or personal safety of Teamblind, its Users, or the public.
      • A User shall understand that we may modify, adapt, or create derivative works from UGC in order to transmit, display or distribute it over computer networks, devices, service providers, and in various media. We also may remove or refuse to publish UGC, in whole or part, at any time.
      • A User shall further give us the permission and authority to act as your non exclusive agent to take enforcement action against any unauthorized use by third-parties of any of UGC outside of the Site or in violation of our Terms of Service.
    • User’s Responsibilities for UGC. By posting UGC on the Site, a User represents and warrants us that: (1) the User has the ownership rights, or the User has obtained all needed licenses or permissions from any necessary parties, to use UGC and grant us the rights to use UGC as provided for under this Agreement, and (ii) that posting UGC violates no intellectual property or personal right of others or any applicable law or regulation. A User accepts full responsibility for avoiding infringement of the intellectual property or personal rights of others or violation of laws and regulations in connection with UGC. A User is responsible for ensuring that UGC does not infringe any of copyrights, trademarks, and other intellectual property rights. A User agrees to pay all royalties, fees, and any other monies owed to any person by reason of UGC.
    • Rooftop Slushie is not responsible for the content, quality or the level of service provided by the Providers. We provide no warranty with respect to their delivery, and any communications between Requesters and Providers. We encourage Users to take advantage of our rating system, our community and common sense in choosing appropriate service offers.
    • Providers advertising their profile online must comply with laws and terms of service of the advertising platform or relevant website used to advertise. Failing to do so may result in removal or the suspension of account.
  • Commercial Use License. When Requesters purchase UGC from Providers, the Providers grant the Requesters commercial use license, a perpetual, exclusive, non-transferable, worldwide license to use the UGC (the “Commercial Use License”) for Permitted Commercial Purposes (as defined below). All intellectual property rights of the purchased delivery are hereby assigned to each and every User. “Permitted Commercial Purposes” means any business-related use, such as (by way of example) advertising, promotion, creating web pages, integration into product, software or other business-related tools etc., and strictly excludes any illegal, immoral or defamatory purpose. This Commercial Use License is subject to Rooftop Slushie’s Terms of Service. There is no warranty, express or implied, with the purchase of this delivery, including with respect to fitness for a particular purpose. Neither the Provider nor Rooftop Slushie will be liable for any claims, or incidental, consequential or other damages arising out of this license, the delivery or the User’s use of the delivery.
  • Refunds
    • If a Requester of a Project does not accept any Proposals, Rooftop Slushie will automatically refund payments made for the Project after it is completely closed.
    • Rooftop Slushie will automatically refund payments made for cancelled Orders back to the User’s payment provider. Funds returned from cancelled Orders will not include service fees paid.
  • Taxes
    • Requesters may be charged with indirect taxes (such as Value Added Tax or Goods and Services Tax) depending on their residency, location and any applicable law, in addition to the price shown on the Project Page.
    • Requesters agree that they are responsible to comply with all tax requirements applicable to them, including but not limited to any obligation to deduct or withhold taxes. It is hereby clarified that all prices and fees that appear on the Site are the net amounts that will be paid following any direct or indirect taxes, levy, withholding tax and/or deductions.
  • Disputes and Cancellations
    • Overview: Disputes shall be handled using Rooftop Slushie's dispute resolution tools or by contacting Rooftop Slushie Customer Support.
    • Basics
      • Order cancellations can be performed on Rooftop Slushie, when eligible, by Customer Support per order or by Requesters using Delete button on the Project Page.
      • Requesters are allowed to cancel Projects when no Providers are participating in the Project.
      • Filing a transaction dispute or reversing a payment through the User’s payment provider or the User’s bank is a violation to these Terms of Service. Doing so may get the User’s account temporarily or permanently disabled. Note: once the User has filed a dispute with the User’s payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.
      • Rooftop Slushie, through its Payment Services Providers, reserves the right to cancel Orders or place funds on hold for any suspected fraudulent transactions made on the Site.
      • All transfer and assignment of intellectual property to the Requester shall be subject to full payment for the Project and the delivery may not be used if payment is cancelled for any reason.
      • If an Order is cancelled (for any reason), the funds paid will be refunded to the Requester.
    • Order Cancellations
      • Eligibility for requests to Rooftop Slushie to cancel an Order will be assessed by our Customer Support team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the Rooftop Slushie system. See below for Order specific eligibility.
      • Orders are not eligible to be cancelled based on the quality of service/materials delivered by the Provider if the service was rendered as described in the Project Page. Requesters may rate their experience with the Provider on the Project Page, including the overall level of service quality received.
      • Requesters may ask a review to our Customer Support team to address their concerns and desired resolution related to the service provided by their Provider.
      • Any non-permitted usage of Rooftop Slushie encountered during an Order, after being reviewed by our Customer Support team, may result in the Order being cancelled. This includes, but not limited to; harassment, unlawful behavior, or other violations to Rooftop Slushie’s Terms of Service.
      • Rooftop Slushie Customer Support will cancel Orders based on, but not limited to, the following reasons:
        • Active Orders (after the Requester accepts the Proposal and before the Provider delivers on Rooftop Slushie)
          • The Provider fails to meet the delivery time the Requester specifies when creating a Project.
          • Users are abusive towards the other party through threats of low ratings or leveraging order materials (such as logins, personal information) against each other.
          • Users supplied or included copyright/trademark infringing materials as part of the details of projects or the Provider’s delivery.
          • The User is no longer an active Rooftop Slushie user due to Terms of Service violations or closure of their account.
        • Delivered Orders (after Provider clicks Answer Now and before the Order is marked as complete)
          • The Provider delivers no files and/or proof of work related to the agreed upon Order requirements. Note: Subjectivity of the materials in question will be reviewed by our Customer Support team.
          • The Provider requests additional payments, on or off the Rooftop Slushie platform, by withholding the final delivery of services directly related to the agreed requirements.
          • The Provider is withholding the final delivery of services for improved ratings.
          • Requesters who threaten to leave a damaging review to gain more services from the Provider not related to the agreed requirements.
        • Completed Orders (after the Order is marked as complete)
          • Users who have been reported to use copyright/trademark infringing materials after verification and with proof.
          • Requesters who did not purchase commercial use rights and are reported to have used the materials commercially.
  • User Conduct and Protection
    • Overview.Rooftop Slushie maintains a friendly, community spirited, and professional environment. Users should keep to that spirit while participating in any activity or extensions of Rooftop Slushie. This section relates to the expected conduct Users should adhere to while interacting with each other on Rooftop Slushie. To report a violation of our Terms of Service, User Misconduct, or inquiries regarding User account, please contact our Customer Support team here.
    • Basics
      • To protect our Users' privacy, User identities are kept anonymous. Requesting or providing Email addresses, Skype/IM usernames, telephone numbers or any other personal contact details to communicate outside of Rooftop Slushie in order to circumvent or abuse the Rooftop Slushie messaging system or Rooftop Slushie platform is not permitted.
      • Any necessary exchange of personal information required to continue a service may be exchanged within the order page.
      • Rooftop Slushie does not provide any guarantee of the level of service offered to Requesters.
      • Rooftop Slushie does not provide protection for Users who interact outside of the Rooftop Slushie platform.
      • All information and file exchanges must be performed exclusively on Rooftop Slushie's platform.
      • Rude, abusive, improper language, or violent messages will not be tolerated and may result in an account warning or the suspension/removal of your account.
      • Rooftop Slushie is open to everyone. Discrimination against a community member based on gender, race, age, religious affiliation, sexual preference or otherwise is not acceptable and may result in the suspension/removal of the User’s account.
      • Users may not submit proposals or solicit parties introduced through Rooftop Slushie to contract, engage with, or pay outside of Rooftop Slushie.
    • Specific User Misconducts
      • Order Related User Misconduct
        • Where a Provider with the intent to defame competing Providers places an Order on the competing Providers and intentionally under-rate the competing Providers, such Provider will have their reviews removed, or our Trust & Safety team shall take an action against the Provider’s account after investigation of such reviews.
        • Users shall refrain from spamming or soliciting previous Requesters or Providers to pursue removing/modifying reviews or cancelling Orders that do not align on Section 9.iii. Order Cancellation or Section 4.d.iii. Feedback Review policies.
        • After careful review on chargeback cases, unless Rooftop Slushie determines, in its own discretion, that the Provider is apparently at fault, Rooftop Slushie will not allow chargebacks to the Requester; instead, we will transfer parts or full of the Revenue in dispute back to the Provider in compliance with the Payment Service Provider’s refund policies.
      • Project Related User Misconduct
        • Users may report Projects to Customer Support that may be in violation of Rooftop Slushie’s Terms of Service.
        • Requesters or Providers warrant that any content included in their Projects shall be original work conceived by the Requesters or the Providers and shall not infringe any third party rights, including, without limitation, copyrights, trademarks or service marks. In the event that certain music or stock-footage media are incorporated within the Projects, Requesters or Providers represent and warrant that they hold a valid license to use such music and/or footage and to include them in the Projects.
        • Rooftop Slushie will respond to clear and complete notices of alleged copyright or trademark infringement.
  • Integrated Service Provider. A User may enable another online service provider, such as a social networking service (the “Integrated Service Provider”), to be directly integrated into the User’s account on the Site. By enabling an integrated service, the User is allowing us to pass to, and receive from, the Integrated Service Provider the User’s login information and other user data. For more information about Teamblind’s use, storage, and disclosure of information related to User and User’s use of integrated services within the Rooftop Slushie, please see our Privacy Policy. Note that a User’s use of any Integrated Service Providers and his/her own handling of his/her data and information is governed solely by its terms of use, privacy policies, and other policies.
  • Violations
    • Overview. Users may receive a warning to their account for violations of our Terms of Service or any user misconduct reported to our Trust and Safety team. A warning will be sent to the User's email address and will be displayed for such User on the Site. Receiving repeated warnings can lead to the User’s account being prohibited from using some features or becoming permanently disabled based on the severity of the violation.
    • Non-Permitted Usage
      • Adult Services, Pornography, or Inappropriate/Obscene Content(s) - Rooftop Slushie does not allow any exchange of adult oriented or pornographic materials and services.
      • Inappropriate Behavior & Language - Communication on Rooftop Slushie should be friendly, constructive, and professional. Rooftop Slushie condemns bullying, harassment, and hate speech towards others. We allow our Users a medium for which messages are exchanged between individuals, a system to rate Orders, and to engage on larger platforms such as our Community Forum and Social Media pages.
      • Phishing, Spam or Violent Content(s) - Rooftop Slushie takes the matter its Users’ security seriously. Any attempts to publish or send malicious content with the intent to compromise another User’s account or computer environment is strictly prohibited.
      • Privacy & Identity – A User may not publish or post other people's private and confidential information. Any exchange of personal information required for the completion of a service must be provided in the order page. Providers further confirm that whatever information they receive from the Requester, which is not public domain, shall not be used for any purpose whatsoever other than for the delivery of the work to the Requester. Any Users who engage and communicate off of Rooftop Slushie will not be protected by our Terms of Service.
      • Authentic Rooftop Slushie Profile – A User may not create a false identity on Rooftop Slushie, misrepresent your identity, create a Rooftop Slushie profile for anyone other than himself/herself (a real person), or use or attempt to use another User’s account or information; User’s profile information, including User’s description, skills, location, etc., while may be kept anonymous, must be accurate and complete and may not be misleading, illegal, offensive or otherwise harmful. Rooftop Slushie reserves the right to require Users to go through a verification process in order to use the Site (whether by using ID, phone, camera, etc.).
      • Intellectual Property Claims - Rooftop Slushie will respond to clear and complete notices of alleged copyright or trademark infringement, and/or violation of third party’s terms of service.
      • Fraud / Unlawful Use – A User may not use Rooftop Slushie for any unlawful purposes or to conduct illegal activities.
    • Abuse and Spam
      • Multiple Accounts - To prevent fraud and abuse, Users are limited to one active account. Any additional account determined to be created to circumvent guidelines, promote competitive advantages, or mislead the Rooftop Slushie community will be disabled. Mass account creation may result in disabling of all related accounts. Note: any violations to Rooftop Slushie’s Terms of Service is cause for permanent suspension of all accounts.
      • Targeted Abuse - We do not tolerate users who engage in targeted abuse or harassment towards other users on Rooftop Slushie. This includes creating new multiple accounts to harass members through our message or ordering system.
      • Selling Accounts – A User may not buy or sell Rooftop Slushie accounts.
    • Reporting Violations. If a User comes across any content that may violate our Terms of Service, the User should report it to us through the appropriate channels created to handle those issues as outlined in our Terms of Service. All cases are reviewed by our Trust & Safety team. To protect individual privacy, the results of the investigation are not shared. The User can review our Privacy Policy for more information.
  • DISCLAIMERS AND LIMITATION OF LIABILITY PLEASE READ THIS SECTION CAREFULLY SINCE IT LIMITS THE LIABILITY OF TEAMBLIND ENTITIES TO A USER. “TEAMBLIND ENTITIES” MEANS TEAMBLIND INC., AND ANY SUBSIDIARIES, AFFILIATES, RELATED COMPANIES, SUPPLIERS, LICENSORS AND PARTNERS, AND THE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS AND REPRESENTATIVES OF EACH OF THEM. EACH PROVISION BELOW APPLIES TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW.
    • USER’S USE OF THE SITE, ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE IS AT THE USER’S OWN RISK. ITS CONTENT AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. WITHOUT LIMITING THE FOREGOING, TEAMBLIND ENTITIES EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, TITLE, ACCURACY AND COMPLETENESS, UNINTERRUPTED OR ERROR-FREE SERVICE, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR TRADE USAGE.
    • USERS AGREE THAT TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEAMBLIND ENTITIES WILL NOT BE LIABLE TO YOU UNDER ANY THEORY OF LIABILITY. WITHOUT LIMITING THE FOREGOING, YOU AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, TEAMBLIND ENTITIES SPECIFICALLY WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR PUNITIVE DAMAGES, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, BUSINESS INTERRUPTION, REPUTATIONAL HARM, LOSS OF USE, LOSS OF GOODWILL, OR LOSS OF DATA (EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR SUCH DAMAGES ARE FORESEEABLE) ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF, OR INABILITY TO USE, THE ROOFTOP SLUSHIE.
    • USER’S SOLE REMEDY FOR DISSATISFACTION WITH THE ROOFTOP SLUSHIE IS TO STOP USING THE ROOFTOP SLUSHIE.
  • INDEMNIFICATION. Users agree to release, indemnify, and defend Teamblind Entities from all third-party claims and costs (including reasonable attorneys’ fees) arising out of or related to: i) Users’ use of the Rooftop Slushie, ii) User Generated Content (UGC), iii) Users’ conduct or interactions with other Users of the Rooftop Slushie, or iv) Users’ breach of any part of this Agreement. We will promptly notify the Users of any such claim and will provide the Users (at the Users’ expense) with reasonable assistance in defending the claim. Users shall allow us to participate in the defense and will not settle any such claim without our prior written consent. We reserve the right, at our own expense, to assume the exclusive defense of any matter otherwise subject to indemnification by Users. In that event, the Users shall have no further obligation to defend us in that matter.
  • Automatic Translation THIS SERVICE MAY CONTAIN TRANSLATIONS POWERED BY GOOGLE. WE DISCLAIM ALL WARRANTIES RELATED TO THE TRANSLATIONS, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, RELIABILITY, AND ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT.
    • The Site has been translated for Users’ convenience using translation software powered by Google Translate. Reasonable efforts have been made to provide an accurate translation, however, no automated translation is perfect nor is it intended to replace human translators. Translations are provided as a service to users of the website, and are provided "as is". No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, or correctness of any translations made from English into any other language. Some content (such as images, videos, Flash, etc.) may not be accurately translated due to the limitations of the translation software.
    • The official text is the English version of the website. Any discrepancies or differences created in the translation are not binding and have no legal effect for compliance or enforcement purposes. If any questions arise related to the accuracy of the information contained in the translated website, please refer to the English version of the website which is the official version.
  • General Terms
    • Changes to these Terms. Rooftop Slushie may make changes to its Terms of Service from time to time. When these changes are made, Rooftop Slushie will make a new copy of the terms of service available on this page.
    • Governing Law and Jurisdiction. Users agree that Teamblind is operated in the United States and will be deemed to be solely based in California and a passive service for purposes of jurisdictional analysis. Users agree that any claims or grievances of any nature shall be brought exclusively in the courts of the County of San Francisco, California, or the United States District Court for the Central District of California and governed by laws of the State of California and federal law, without regard to any conflict of law provisions.
    • Use Outside of the United States. Teamblind expressly disclaims any representation or warranty that the Rooftop Slushie complies with all applicable laws and regulations outside of the United States. If Users use the rooftop Slushie outside of the United States, the Users expressly understand and agree that they are responsible for determining compliance with different laws, regulations, or customs that may apply in connection with their use of the Rooftop Slushie.
    • Survival. The following provisions will survive expiration or termination of this Terms of Service: Section 2(d)(Termination), 2(f)(Feedback), Section 13 (Disclaimers and Limitation of Liability), Section 14 (Indemnification), Section 16 (General Terms) and Section 17 (Miscellaneous).
    • Notice for California Users. Under California Civil Code Section 1789.3, California web users are entitled to the following specific consumer rights notice: The Rooftop Slushie is provided by Teamblind Inc., located in San Francisco, California. If Users have a question or complaint regarding the Rooftop Slushie, please contact Teamblind at help@rooftopslushie.com. California residents may reach the Department of Consumer Affairs Consumer Information Division at 1625 N. Market Blvd., Suite S-202, Sacramento, California 95834, or by telephone at (916) 445-1254 or (800) 952-5210 or Hearing Impaired at TDD (800) 326-2297 or TDD (916) 322-1700.
    • Electronic Communications. Users consent to receive communications from us by email in accordance with this Agreement and applicable law. Users acknowledge and agree that all agreements, notices, disclosures and other communications that we provide to the Users electronically will satisfy any legal requirement that such communications be in writing.
    • Entire Agreement/Severability. This Agreement supersedes all prior terms, agreements, discussions and writings regarding the Rooftop Slushie and constitutes the entire agreement between the Users and us regarding the Rooftop Slushie (except as to services that require separate written agreement with us, in addition to this Agreement). If any provision in this Agreement is found to be unenforceable, then that provision will not affect the enforceability of the remaining provisions of the Agreement, which will remain in full force and effect.
    • Interpretation. In construing or interpreting the terms of this Terms of Service: (i) the headings in this Terms of Service are for convenience only, and are not to be considered, and (ii) no presumption is to operate in either party’s favor as a result of its counsel’s role in drafting this Terms of Service.
    • Notices. All notices permitted or required under this Terms of Service, unless specified otherwise in this Terms of Service, must be sent in writing as follows in order to be valid: (i) if to a User, by us via email to the address associated with User’s account, and (ii) if to us, by a User via help@rooftopslushie.com. Notices will be deemed given (a) if to a User, when emailed, and (b) if to us, on receipt by us.
    • Relationship. This Terms of Service does not create a joint venture, agency, partnership, or other form of joint enterprise between you and us. Except as expressly provided herein, neither party has the right, power, or authority to create any obligation or duty, express or implied, on behalf of the other.
    • Waiver. No waiver of any terms will be deemed a further or continuing waiver of such term or any other term. Our failure to assert a right or provision under this Terms of Service will not constitute a waiver of such right or provision.
  • Miscellaneous
    • Users must be able to verify their account ownership through Customer Support by providing materials that prove ownership of that account.
    • Users will be able to withdraw their Sales Balance from disabled accounts after 90 days of such Sales Balance received in their account, following Rooftop Slushie’s conduct on full verification of ownership of the Users’ accounts in question.
  • Contact Information. If Users have any questions about these Terms or Rooftop Slushie, please contact us by sending an email to help@rooftopslushie.com.